Privacy Policy
Privacy Policy for West Delray Collision
Effective Date: January 6, 2025
At West Delray Collision, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By accessing our website or using our services, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of personal information:
- Personal Information You Provide: This includes your name, email address, phone number, and any other information you submit via our website forms, contact forms, or during service appointments.
- Automatically Collected Information: This includes information about your device, browser type, IP address, and browsing behavior on our website.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your browsing experience and gather analytics about website performance.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To schedule repairs, provide estimates, and complete services you request.
- Customer Communication: To respond to inquiries, send appointment confirmations, and provide updates about your service.
- Marketing: To send promotional offers, newsletters, and updates about new services (only if you’ve opted in).
- Website Improvement: To analyze website traffic and improve user experience.
- Legal Compliance: To comply with legal obligations or resolve disputes.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who help us deliver services, such as towing providers or payment processors.
- Legal Requirements: We may disclose your information if required to do so by law or if it is necessary to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
How We Protect Your Information
We take reasonable steps to protect your personal information, including:
- Using secure servers and encrypted connections to store sensitive data.
- Restricting access to personal information to authorized employees only.
- Regularly monitoring our systems for vulnerabilities and threats.
Your Rights
You have the following rights regarding your personal information:
- Access & Update: You can request access to the information we hold about you and update any inaccuracies.
- Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in any email or contacting us directly.
- Data Deletion: You can request that we delete your personal information, subject to any legal obligations to retain it.
To exercise these rights, please contact us using the information below.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. These cookies help us:
- Analyze website traffic and user behavior.
- Store your preferences for a more personalized experience.
You can disable cookies through your browser settings, but this may affect your experience on our site.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
West Delray Collision
📧 Email: estimates@westdelraycollision.com
📞 Phone: (561) 638-8300
📍 Address: 9701 W. Atlantic Ave., Delray Beach, FL 33446
Thank you for trusting West Delray Collision with your vehicle and your privacy.